Thank you for shopping at LUMISSORA. We are committed to delivering our fine luxury jewelry safely, promptly, and securely to your doorstep.
1. Shipping Rates & Delivery Estimates
| Shipping Option | Estimated Delivery | Cost |
|---|---|---|
| Free Insured Standard (US Domestic) | 3 - 7 Business Days | FREE (.00) |
| Priority VIP Insured + Luxury Gift Box | 2 - 4 Business Days | .95 |
| Complimentary Worldwide Shipping | 7 - 14 Business Days | FREE (.00) |
2. Order Processing & Tracking
All in-stock orders are processed and verified within 1 to 3 business days. As soon as your order ships, an automated shipping confirmation email containing your official tracking number (USPS, UPS, or DHL) is dispatched directly to your inbox so you can follow its journey in real time.
3. Shipment Insurance & Loss Protection
Every LUMISSORA package is insured against loss, theft, or damage during transit. If your tracking indicates that a package is lost or shows delivered but was never received, please contact our concierge team at support@lumissora.com within 7 days for prompt assistance.
4. International Customs & Duties
For international orders, all duties and taxes are typically covered or minimal. Any localized VAT or customs fees levied by destination customs are the responsibility of the recipient.